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JSM Project settings (Part 3) · Greetings! In this article, the second in my series on JIRA Service Management (JSM), I will be exploring the Project...
JSM Project Setings (Part 2) · Greetings! In this article, the second in my series on JIRA Service Management (JSM), I will be exploring the Project...
Project settings (Part 1) · Greetings! In this article, the second in my series on JIRA Service Management (JSM), I will be exploring the Project...
Introduction and set-up · Greetings! Welcome to a new series of articles in which we will look at Atlassian’s JIRA Service Management (JSM) product and I...
Governance of how an organisation uses AI will be a key factor in how much value/benefit can be realised in the future. As AI becomes increasingly...
Breaking down an XLA · Greetings! This week we will be diving deeper into what an XLA (eXperience Level Agreement) should be and look at some...
